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Switching addresses to your electricity contract or making a new one?
When you're moving you need to terminate your electricity contract, even if it was a fixed-term one. Terminate your contract and make a new one for your new home.
All of our electricity contracts are binded to a set address, so remember to order a new one for your new home! Compare electricity contracts
Fixed-term electricity contract and moving
Do you have a fixed-term electricity contract for your current home? When you move, you need to terminate a fixed-term contract even if you have time left on your contract.
Usually, a fixed-term electricity contract binds both the buyer and the seller for the entire contract period, but moving is an exception. When you move, you need to terminate your fixed-term electricity contract.
If you want a fixed-term electricity contract for your new home, you can select a new one.
When you move, don’t forget to terminate your old electricity contract. Electricity contracts are always tied to a specific address.
If you don’t terminate your old contract, it will remain valid until the new resident of your previous home sets up their own electricity contract. This means you could still be responsible for paying the bill for the old contract. On the other hand, once the new resident makes an electricity contract, your old one will automatically end.
Fixed-term electricity contracts also need to be terminated when you move.
Make sure to set up a new electricity contract and terminate the old one before moving
When moving, remember these two important steps: set up a new electricity contract for your new home in advance, and terminate the contract for your old home.
This way, your electricity needs will be taken care of, and your new home will have power ready on your moving day. Wishing you a smooth move!
Yes, electricity has to be cancelled when moving. Fixed-term electricity contracts are also terminated when you move. You can find the termination form here.
Switching addresses with your electricity contract is not possible at Hehku. Instead of moving your contract to the new address, make a new contract. Don't worry about the old contract ending when moving, the electricity stays on until you terminate the contract.
When you’re moving, you can order an electricity contract for your new home up to 90 days before your move-in date, so it’s easy to take care of it well in advance. The latest you can place an order is two business days before the move. If you need electricity sooner, please contact our customer service.
Electricity contracts can’t be transferred, but you can choose a new, up-to-date contract from our selection.
A fixed-term electricity contract and moving house can raise some questions. While a fixed-term contract is binding, it must be cancelled when you move, because electricity contracts are always tied to a specific address.
At Hehku, a fixed-term contract does not transfer to your new address when you move. This means you’re free to choose a new electricity contract that suits your new home, quickly and easily.
Setting up an electricity contract for your new home is easy to do online as soon as you know your new address and move-in date. It’s best to place your order at least five business days before the move to ensure the electricity is switched on in time.
Planning your move and electricity contract in advance helps you avoid unnecessary stress so you can focus on settling into your new home. Hehku makes moving easier, your electricity will be up and running on time, with responsible and transparent terms.
If you don’t terminate your electricity contract for your old address, you’re still responsible for the electricity bills at that location, even if you no longer live there. Electricity contracts don’t end automatically when you move, so terminating your old contract is an important part of preparing for your move.
In some cases, the contract at your old address will be terminated once the new resident sets up their own contract, but this can take time.
Electricity contracts can’t be transferred, so you’ll need to terminate your old contract and create a new one for your new address. By handling the cancellation in advance, you’ll avoid unnecessary costs and ensure the new resident can activate electricity in their own name without delays.