Paper invoices will become subject to a fee.

Paper invoice surcharge for business customers as of 1 July 2026

Going forward, all invoices delivered by post will be subject to a paper invoice surcharge in accordance with our published service price list when the invoice date is 1 July 2026 or later. The surcharge for paper invoices will be charged in accordance with our valid service price list.

The change applies to all business customers who receive their invoices by post as paper invoices. Instead of a paper invoice, invoices can be received, for example, as e-invoices or email invoices. If an electronic invoicing method is already in use, no separate action is required.

Would you like help changing your invoicing method?

Our customer service will help you set up e-invoicing.

We recommend switching to electronic invoicing, as electronic invoicing is:

  • faster
  • more secure
  • more environmentally friendly
  • easier to process in financial administration

Questions?

Contact our customer support. We help and guide you in all your energy questions.

  info@hehkuenergia.fi
  09 6898 8780

Open on weekdays Monday-Friday 8-18.