Question 1

How can I buy electricity in Finland?

Accepted Answer

Making an electricity contract is easiest online. Start by choosing the electricity contract that suits you best – compare prices and click to proceed. Then, simply fill in the requested details.

On the order form, let us know whether you’re:

switching electricity supplier at your current address,
starting a contract for a new home, or
already our customer and want to change your contract type.

Also select the date when you want your new contract to start. Please note that your current contract may have a notice period, typically 14 days. If you're moving and need a new electricity contract to start quickly, contact our customer service directly.

Switching sellers? You don't need to cancel your old electricity contract – we’ll do it for you. This ensures you won’t have overlapping contracts at the same address.

Moving to a new home? Remember to cancel the electricity contract for your old address.

Prefer not to order online? You can also contact our customer service to make your contract. You’ll find our contact details here.

Question 2

Can I sign up online?

Accepted Answer

Yes, you can make an electricity contract online. Choose the right contract for you, fill in your details and let us know when you want to the conrtract to start. If you need power on quickly, contact directly our customer service.

Once you've signed up and we've reviewed your order, you'll receive a confirmation to your email. Make sure to check your inbox – also spam, sometimes the email ends up there.

Question 3

What types of electricity contracts are available in Finland?

Accepted Answer

Several factors affect which electricity contract suits you best. Hehku offers a range of electricity contracts – so you’re sure to find one that fits your needs.

Are you looking for a cheap or stable electricity contract? Consider the following:

Your electricity usage: Do you live in a small apartment or a large, electrically heated house?
Your ability to shift usage: Can you use electricity at night or in the evenings, when it's usually cheaper?
Your personal preferences: Do you like to play it safe, or are you open to taking a bit of risk?

As a general rule: a spot-priced electricity contract suits low consumption and customers who are willing to optimize their electricity use. In smaller homes with low electricity consumption, price fluctuations don’t significantly affect your bill – it's unlikely to rise to hundreds of euros.

If you can steer your electricity use to more affordable times, a market-priced contract can also work well for larger homes. Electricity is usually cheaper at night and on weekends, so if you can adjust your usage accordingly, spot pricing may be a smart choice.

If you prefer a more predictable cost, a fixed-price contract gives you peace of mind. You’ll know in advance how much your electricity will cost and can budget more easily.

Not sure which contract to choose? Our customer service is happy to help.

Question 4

When I make a new electricity contract, do I need to terminate the old contract?

Accepted Answer

Starting a new electricity contract at your current address

When you make a new electricity contract with us, you don’t need to cancel your existing contract – we’ll take care of the switch for you. Just fill in the order form as usual and let us know that this is a supplier switch.
Please note: If you have a fixed-term contract that’s still ongoing, you won’t be able to switch electricity suppliers just yet.

Starting a new electricity contract when moving

If you're moving, you’ll need to cancel the electricity contract for your old address. Otherwise, it may remain active for the new resident. Be sure to let us know if your cancellation is due to a move. In this case, you can also cancel a fixed-term contract without any extra hassle!

Question 5

How early should I order an electricity contract?

Accepted Answer

It’s smart to make your new electricity contract in advance.

If you're switching suppliers at your current address, remember that electricity contracts typically have a 14-day notice period. Fixed-term contracts cannot be terminated early unless you're moving. So, check whether your current contract is fixed-term or valid until further notice.
If you're moving and need a new electricity contract, you can usually choose the contract to start in 5 business days at the earliest. But don’t worry if you forgot to make the contract and your moving day is approaching fast — just contact our customer service, and we’ll help get your electricity started sooner if needed.

You can set your new contract to start up to 90 days (3 months) in advance.

Question 6

What is the cheapest electricity contract?

Accepted Answer

The cheapest electricity contract depends on you. The cheapest electricity contract always depends on the customer, the time of year and the electricity market. To find the most affordable option for you, consider the following:

Your electricity habits

You might save money with an spot electricity contract or a consumption-based Hehku Jousto contract – especially if you're able to time your usage to cheaper hours. Electricity prices tend to be higher during weekday afternoons and lower in the evenings and at night.
Prices also vary by season and are usually higher in winter. Does your electricity use change throughout the year?

Your electricity consumption

Do you live in a small apartment or a larger house? The less electricity you use, the less you'll be affected by fluctuations in hourly market prices.
If you live in a house, especially with electric heating, it's worth thinking about whether you can shift your usage to cheaper hours if you choose a spot electricity contract.

Your personal preference

Do you prefer a stable, fixed price for a set period, or is getting the lowest possible price your main goal? If you're happy to track electricity prices and use electricity during the cheapest hours, you can save money on your bill with a spot contract. A fixed-price contract, on the other hand, is easy to predict and stress-free.

Your new electricity contract

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Choose the best electricity contract for you

Hehku Pörssi (market price)

Hehku Kiinteä 6 months (fixed-term)

Hehku Kiinteä 12 months (fixed-term)

Hehku Kiinteä 24 months (fixed-term)

Hehku Jousto 12 months

Hehku Jousto 24 months

Hehku Jatkuva (ongoing)

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How to make an electricity contract in Finland

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Moving? Compare electricity contracts for your new home

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