Our goal is to enable a smooth and worry-free everyday energy experience for our customers. This is how our customers describe us.
An electricity contract is more than just a contract – it’s part of everyday life. That’s why at Hehku Energia, it matters to us how our customers feel being part of Hehku every single day. Our customers’ experiences tell the best story of how well we succeed.
Hehku Energia makes electricity and its pricing easier to understand. Our customers appreciate that things are explained clearly and directly, without unnecessary jargon.
We have no hidden fees or complicated terms. Our customers feel they know what they are paying for – and why.
The OmaHehku online service brings together electricity consumption, invoices, and pricing information in one place. When you need help, you’ll get an answer from a real person.
"Customer service exceeded my expectations – I quickly got a clear answer without being passed around."
"The service has been excellent, and I’ve received quick responses by email."
"I’m satisfied, which is exactly why I renewed my contract."
Our customers describe Hehku Energia as a partner that brings confidence to everyday life. When electricity prices fluctuate and the market feels complex, Hehku helps customers stay informed and make better decisions.
For us, a great customer experience means:
a feeling that things are under control
trust in your electricity contract
service that works even in unexpected everyday situations
We continuously collect and listen to customer feedback. We develop our services based on what genuinely makes our customers’ daily lives easier – not just on how things are expected to look.
Hehku Energia grows together with its customers.
Join Hehku Energia and see what it feels like when your electricity matters are clear, fair, and people-focused.
Contact our customer support. We help and guide you with all your energy-related questions.
Find your answer in the Frequently Asked Questions
[email protected]
+358 9 6898 8780
Our customer service is open on weekdays Monday-Thursday at 8-18, Friday 8-17 and Saturday 10-15.
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