Question 1

What does a fixed-term electricity contract mean?

Accepted Answer

A fixed-term electricity contract means that both you and the electricity company, that’s us, commit to the agreement for a set period. You can choose from several contract lengths depending on what suits you best. A fixed-term contract cannot be terminated before the agreed end date, unless you’re moving. Moving is an exception: in that case, we ask you to terminate your old contract and sign a new one for your new home.

The pricing of the contract doesn’t depend on whether your contract is fixed-term. A fixed price contract is ideal if you want price stability. Hehku’s fixed-price, fixed-term contracts include Hehku Kiinteä 6–24 months. Fixed-term contracts can also follow a more flexible pricing model, such as Hehku Jousto 12–24 months.

Question 2

Can the fixed energy price change during a fixed-term contract period?

Accepted Answer

No, in a fixed-price and fixed-term electricity contract the energy price stays the same throughout the contract period.

Question 3

Can I terminate my fixed-term electricity contract during the contract period time?

Accepted Answer

You can't terminate a fixed-term contract during the fixed contract period time. The contract binds you and us for the whole contract period.

Moving homes is an exception, which you can read more about from here. You can terminate your fixed-term contract even if the fixed contract period has not ended yet, and make a new electricity contract to your new address.

Question 4

What if I move during the contract validity term?

Accepted Answer

If you move, you can terminate a fixed-term electricity contract. You can learn more about moving and electricity contracts here.

Question 5

What happens when a fixed-term electricity contract ends?

Accepted Answer

We take care of everything when your fixed-term electricity contract ends. When your fixed-term electricity contract is nearing its end, we’ll notify you in advance by email. The email will include information about your options, you can choose a new electricity contract from our offers, or if you forget to make a change, don’t worry, we’ll keep your electricity on.

In short, when your fixed-term contract ends, your electricity stays on and you won’t be tied into a new fixed-term deal without your knowledge.

Question 6

What does a fixed-price contract mean?

Accepted Answer

A fixed-price electricity contract can be either fixed-term or on going. Our Hehku Kiinteä 6–24 months contracts are both fixed-price and fixed-term.

At Hehku, fixed-price electricity contracts are priced as follows:

Fixed electricity price: c/kWh
Fixed monthly basic fee: €/month

The best fixed contract is one that suits your wants and needs. You may want to look for an offer as electricity prices change constantly.

Question 7

What is the cheapest fixed-price electricity contract?

Accepted Answer

The cheapest fixed-price electricity contract depends on current electricity pricing. At Hehku, fixed-price contracts are priced as follows:

Fixed electricity price: c/kWh
Fixed monthly basic fee: €/month

When looking for the cheapest fixed-term electricity contract, compare current contract prices and consider which contract length works best for you.

Question 8

Should you choose a fixed-term or an on going contract?

Accepted Answer

Both contract types are popular, so choose the one that fits your needs. Here’s some guidance:

A fixed-term electricity contract binds both you and us, the electricity provider, for the agreed duration. However, if you move, you can, and should, terminate the contract – which makes fixed-term contracts a good option even for students.
An open-ended electricity contract offers flexibility for changing life situations or if you like to actively compare prices.

Choose a fixed-term, fixed-price electricity contract

Hehku Kiinteä

6 months: 6,39 c/kWh + monthly basic fee

12 months: 7,39 c/kWh + monthly basic fee

24 months: 7,15 c/kWh + monthly basic fee

Stay in control of your energy costs with a fixed price

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Fixed-term and fixed-price electricity contracts

Hehku Kiinteä 6 months (fixed-term)

Hehku Kiinteä 12 months (fixed-term)

Hehku Kiinteä 24 months (fixed-term)

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